Our Guarantees

At PassionGlass.com, we produce the Highest Quality Glass Sex Toys in the World and we're so sure of this that we're willing to back that up wth our wallets. We can do this for three simple reasons: We put the extra time, the extra skill, and the extra effort into every design. By doing so, we increase the overall quality, safety, and beauty of the glass. ANd we know no one else is going through this kind of trouble for you. It costs more, but aren't you and your lover worth it, we think you are.

We will guarantee the price* and quality** of any of our PassionGlass.com glass sex toys, dildos and butt plugs. If you see a design anywhere on the internet, magazine or newspaper, that is a higher quality or cheaper price, we'll refund your purchase price or refund the difference in prices. We're so confident that we'll even give you a free pouch for your order in addition to the discount or refund. We guarantee our prices 90 days from the time of purchase so if you find a better price after you've made a purchase from us, we'll refund the difference and mail you the pouch. If you had already ordered the pouch, we'll also refund that back to you. Please contact customer service to verify the price match or quality. If you are making a new purchase, please contact us before doing so and we will email you a coupon code for use during checkout which will reflect your discount. Contact customerservice@PassionGlass.com with your inquery.

*To qualify for the price matching, the dildo, sex toy, plug, dong, etc, must be the exact shape, diameter and length as ours and must meet our strict quality standards. Anyone can make a design that looks like ours, but only PassionGlass.com toys feel like ours. You must be able to provide proof that the quality of their designs can match the quality of ours. This proof must be documentation that states their quality procedures and outlines how they increase their quality to match ours, or you may mail us their design so we can see that their standards meets ours. We also offer free shipping and if they do not, their shipping fees must be included in their price, as well as state sales tax if applicable. The competitions price must be advertised publicly, ie on the internet, magazine, or newspaper. Custom designs are not eligible. One off designs from other artists are not eligible. You must provide documentation of their price and the link to our price. If you have already purchased from us, we will refund the discount back to your card. If you are making a new urcahse, we will send you a discount coupon code to use during checkout. Please contact customerservice@passionglass.com with all of this information to procss your discount.

**To qualify for the quality guarantee refund, you mus tprovide proof that their toy is of greater quality than ours. Their toy cannot have any scratches, mars, or nicks on the surfcae and msut pass our fingernaill test. If their are any tiny bubbles within the glass, their mus tbe more than 10% less bubbles within the glass to qualify. Each toy mus tbe the same size, lenght and diameter and must be a publicly advertised design, no custom designs or prototypes will be accepted. Any design where the wesbite states the do nto control nicks or scratches will automatically be declined. You must mail their to us and we will test it against our quality standards. If their toy is better than ours, we will refund your entire purchase amount. You will be responsible for the return postage. Please submit all inqueries to customerservice@passionglass.com to obtain a refund code befoer you mail anything to us.