Contact Us

Our master artisans take pride in every design we create. If you are not satisfied we are not satisfied and we'll do anything to make things right. Please feel free to contact us for any reason. Our email addresses are listed below. Thank you.

***FOR ALL EMAILS, PLEASE USE ALL CAPITAL LETTERS IN THE SUBJECT LINE***

We receive 500-1000 junk emails a day and to help us not miss your email, the ALL CAPS IN THE SUBJECT LINE helps it stick out. If we do not reply within 48 hours, we have missed your email. Please forgive us and resend. We are not ignoring you. Thanks!

For Suggestions, Comments, or Critiques please email

CustomerService@PassionGlass.com

If you are interested in having your custom design created in glass, please contact:

Glassman@PassionGlass.com

If you have experience a problem with your order, email:

CustomerService@PassionGlass.com
(Be sure to include your Order number in all correspondence.)

For problems with our website, contact:

Webmaster@PassionGlass.com

To contact us or order by Mail, you will need to select the design(s) you like and add them to your shopping cart and don’t forget protective velvet pouches, especially if you order more than one. When you are finished and your shopping cart contains everything you want, you will need to print the screen of your shopping cart. Please note, we currently offer free USPS Priority Mail shipping within the U.S.A. and Puerto Rico. international Shipping Locations are $45. Please add these shipping fees to your shopping cart total if necessary. With the printed shopping cart page, you can mail or fax it to us.

To send by mail, please send a money order for the total amount plus shipping to:

PDG, LLC
P.O.BOX 364
BUCKNER, KY 40010

Be sure to include your complete DELIVERY ADDRESS, EMAIL ADDRESS, and PHONE NUMBER in case there is a problem.

If you do not hear from us, please contact CUSTOMERSERVICE@PASSIONGLASS.COM.
Thank you for your patronage.